MARCO
KLEIN

Nice to see
YOU
!

Hello and welcome! Glad you are here!

My name is Marco, 35 years, living in Nuremberg, Germany. I am a passionate cook and and musician who loves to experiment and going beyond the norm every now and then. Recipes and music sheets are important, but sometimes they just serve as guidelines. It's the improvisation that makes it exciting. Playing music and cooking both require a great deal of dedication, creativity, and often quick reactions. That sounds a bit like my job.
#dedication #creativity

I work as a (web) developer, project coordinator and resident expert in the operational business area in market research for more than 15 years now. Therefore, working in an international, fast paced environment always has been part of my daily business and as a result, I have become adept at reacting quickly and at short notice to new or altered requirements while maintaining the highest level of quality.
#adhoc #quality

Some time ago, I turned into the technical team manager of the development team. Throughout this role, it has always been my aim to support and promote my colleagues, while being a member of the team at all times. In addition, I became a training officer in order to communicate my acquired knowledge, which has since become a passion.
#knowledge #teamwork

My personal development has always been a part of my nature, which is why I still actively seek out new opportunities and challenges. As a next step I intend to enhance my leadership and trainer skills. Therefore I am currently taking the course as a Bachelor Professional of Business and I will then obtain my trainer/instructor license.
#future #progress

On this website, I've summarized some more detailed information and facts about me in order to give you a better idea about my existing experience and capabilities.
#facts #skills

You have special requirements? Get in touch with me and I am confident that together we will find a way to meet your needs. Looking forward talking to you!
#motivated #hireme

Kind regards,

Experience

  • Senior IT Specialist
    Technical Team Manager

    GfK SE | Datamanagement

    January 2018 - today

    Utilization planning, mediation and expert assistance as representative of the department management and technical team manager of the development and coordination team.
    #utilization #teamwork

    Improving quality and collaboration among intercultural teams by identifying difficulties and optimizing processes remote and on-site.
    #optimization #intercultural

    Assistance in setting up a global quality management and customer feedback process, including developing the online feedback surveys with Qualtrics, HTML, CSS and JavaScript; process automations (software-internal and by connecting different applications via REST APIs); preparation and recoding of data with Python and Excel for further statistical analysis.
    #development #interfaces #automation

  • IT Specialist

    GfK SE | Datamanagement

    January 2015 - December 2017

    Costing and feasibility analyses for online survey projects. Coordination of international, internal and external service providers.
    #calculation #feasibilty #coordination

    Development of a global survey layout (HTML/CSS & JavaScript) according to CI/CD specifications and a scripting framework (JScript.NET) for online surveys in Confirmit.
    #development #corporatedesign #framework

    Conduct trainings and workshops in German and English.
    #training #german #english

    Evaluation and comparison of various survey software.
    #software #evaluation

    Induction of new employees and continuous supervision of trainees as training officer.
    #knowledgetransfer #trainees

  • Junior IT Specialist

    GfK SE | Datamanagement

    June 2011 - December 2014

    Consulting for international, internal and external customers. Planning and implementation of complex customer-specific web projects (HTML/CSS, JavaScript, PHP & MySQL).
    #consulting #planning #development

    Enhancements and administration of in-survey real time quality measurement scripts.
    #development #quality

  • Senior Assistant

    GfK SE | Datamanagement

    April 2010 - May 2011

    Software administration (Confirmit) and first-, second- & third-level support of users.
    #administration #maintenance #support

    Organization, implementation and monitoring of international survey projects. Scripting of complex CAWI, CAPI and CATI surveys with Confirmit and Dimensions, as well as functional extension by programming additional modules (HTML/CSS, JavaScript, Jscript.NET, VB.NET & ASP.NET).
    #scripting #projects #extensions

  • Senior Assistant

    GfK SE | IT Help Desk Services

    August 2009 - March 2010

    First level support for GfK employees at IT Help Desk. Administration and maintenance of telephony and printing hardware.
    #support #helpdesk

    Upkeeping and development of internal administration applications (HTML/CSS, JavaScript, PHP & MySQL).
    #development #administration

Personal Statement

Throughout recent years, I have often received confirmation that you cannot achieve good results as an individual.

Only together we can drive innovation, build great products and grow as a team.


#teamwork #innovation #growth

Skills

Professional

Microsoft Office100%

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Adobe Photoshop60%

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HTML / CSS100%

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JavaScript (ES6+)100%

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Python80%

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Further tools & languages

Java, PHP, JScript.NET, C++, VB.NET, ASP.NET, SPSS, Confirmit, Dimensions, Qualtrics, AWS, Linux, JIRA, Confluence

Personal

Committed100%

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Resolute80%

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Punctual100%

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Leadership80%

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Communicative100%

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Analytical80%

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Resilient80%

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Language

German (Native)100%

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English80%

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Education

  • Apprenticeship

    GfK SE | Ad Hoc Services & B3 Fürth

    September 2006 - July 2009

    Training as IT Specialist for Application Development.
    #apprentice #development

  • Student

    Peter-Henlein-Realschule

    September 1999 - July 2005

    General Certificate of Secondary Education.
    #school #gcse

Quote

The only thing to do with good advice is to pass it on. It is never of any use to oneself.

Oscar Wilde

Achievements

Scrum Product Owner™ (PSPO I)
September 2021

The Scrum Product Owner™ (PSPO) is accountable for maximizing the value of the product resulting from the work of the Scrum Team. How this is done may vary widely across organizations, Scrum Teams, and individuals. The Product Owner is also accountable for effective Product Backlog management. This includes developing and explicitly communicating the Product Goal, creating and clearly communicating Product Backlog items, ordering Product Backlog items and ensuring that the Product Backlog is transparent, visible and understood.



#agile #scrum #pspo

Bachelor Professional of Business (CCI)
approx. 2024

Bachelor Professionals of Business take on demanding commercial tasks, often in middle management. After graduation, they can work in all areas and industries. During their training, they deepen their knowledge of cost and performance accounting, economics and business administration, as well as law and taxes. They also learn important know-how about business management, marketing, sales, logistics and controlling.

#leadership #businessadministation

Trainer/Instructor (AEVO)
approx. 2024

The trainer fulfills the function of teaching one or more trainees the skills and knowledge specified in the training plan. In addition, the trainer's job description also includes other areas, such as the preparation and implementation of training in accordance with the company training and transfer plan, character development, the performance of supervisory duties, monitoring accident prevention, appraisal of trainees, and the performance evaluation.

#trainees #knowledgetransfer

Interests

Contact

  • +49 (0) 170 40 46 990
  • contact@marcoklein.net
  • marcoklein.net
  • Bucher Straße 39, 90419 Nürnberg
  • Linkedin
  • Xing
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